By Ilona Kauremszky

Q: Besides asking friends of ours how they liked flying, Iím not quite sure where else to turn when it comes to finding out how good it is to fly certain airlines. My father will be visiting us and will be flying from Calgary. How should I go about finding out which ones to consider?

A: Friends are always a good start for tips and advice but I also turn to Skytrax, a UK based company, that provides airline reviews from customers who report their latest experiences. This info can include customer service aboard the aircraft, the booking service, and even the quality and condition of the vessel. You can even send your own airline review.

Want to know the latest on a specific airline? Visit Skytrax has customer reviews of 560 airports and 545 airlines and even has a seat pitch index to show the distance between a row of seats. The company has been around since 1989 and over the years has worked with over 225 airlines, 72 airport operators and other travel industry insiders.


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