mycompass.ca

Q&A


By Ilona Kauremszky


Q: How would you spot a good "online" travel agency and if possible could you recommend a good online travel agent geared toward Canadians. Your help is appreciated.

A: When it comes to using the Internet, a recent survey from Ipsos-Reid reports 36 per cent of Canadian adults who have Internet access have used the Internet for travel planning which includes online reservations for air travel, accommodation and car rentals. "This is up from 31 per cent in June 2002 and 18 per cent in September 2000," concludes the report, Online Travel 2003:

What the Future Holds. According to the study, topping the list of favorite travel related web sites among Canadians are Expedia, Travelocity, Air Canada and CAA. The Internet is a great source of information for consumers who are planning a vacation. Before making a booking or passing your credit card information make sure first of all that the travel agency is registered with the Travel Industry Council of Ontario (TICO). "'If you are not sure you can call TICO's toll free number 1-888-451-TICO or take a look at TICO's website (www.tico.on.ca) and check for yourself," recommends Michael Pepper, CEO and President of the Travel Industry Council of Ontario (TICO) and Registrar of the Ontario Travel Industry Act. Stuart MacDonald, general manager of Expedia.ca says, "Our Canadian customers tell us that Expedia.ca appeals to them because it gives them the flexibility, choice and tools at their fingertips to create the trip that's perfect for them, from start to finish.

We offer a wide range of sunny options for travellers though our popular Expedia Holiday Maker feature that allows customers to custom-create and price their own perfect trip including flight, hotel property and even in-destination activities. And, all prices are in Canadian dollars."

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